KLASSY KIDS INC. will accept, for return or exchange, items that are new in condition, unworn, unaltered and free of damages by the customer. For a full refund or exchange, mail out your item within 30 days from the receipt of origanal order. Items cannot be returned or exchanged after 30 days from the receipt of original order. Items must be returend with all Klassy Kids tags attached and must be in their original packaging such as shoeboxes and dust bags. The customer will be responisble for paying for return shipping cost for returning your item. Shipping cost are non-refundable. If you recive a refund, the cost will be deducted from your refund. Refunds will not be granted for slae items.